Microsoft 365 Services
Microsoft 365 Services and Support
Most businesses are using M365 but have never had it properly configured. That gap creates security risk and wasted licenses.
What We See in Almost Every Environment We Take Over
Microsoft 365 is not secure by default. Out of the box, it is set up for convenience - not for a business that handles client data, financial information, or private communications.
When we review a new client's M365 environment, we almost always find the same issues:
Multi-factor authentication not fully enforced
Former employees still have active accounts and email access
Shared passwords or shared mailboxes used as workarounds
No structured SharePoint or Teams setup - files stored inconsistently
No backup strategy beyond what Microsoft includes by default
Licenses being paid for that are not assigned or not needed
None of these are unusual. They are what happens when M365 is set up once and never reviewed again.
Microsoft 365 Administration and Management
We take ownership of how your Microsoft 365 environment is structured, secured, and maintained. This is not a one-time setup. It is ongoing management that keeps your environment clean and controlled.
Licensing review - right-sizing your plan, eliminating unused licenses
Email setup and migration - moving from legacy systems without disruption
Security configuration - MFA enforcement, conditional access, email filtering
User management - onboarding new staff, properly offboarding employees who leave
SharePoint and Teams structure - organized file access and team collaboration
Backup management - protecting data beyond Microsoft's default retention
Ongoing administration - keeping the environment current as your team changes
A Misconfigured M365 Tenant Is a Liability
Business email compromise is one of the most common - and most costly - cyberattacks targeting small businesses in Canada. It doesn't require sophisticated hacking. It requires one weak account, one missing security control, one credential that was never revoked.
Proper Microsoft 365 configuration closes those gaps. It's not complicated. It just has to be done - and maintained. See how we handle Cybersecurity Services as part of managed IT.
How This Fits Into Managed IT
Microsoft 365 administration is available as part of a managed IT agreement or as a standalone review and cleanup project. Either way, we start by looking at what you have.
Not sure what managed IT includes? Read how our services work or see pricing and what to expect.
Start With a Review
Call us at 604-676-9000 or use the contact form to request an M365 review. Or start with a free IT assessment if you are not sure where to begin.
Not Sure Where to Start?
Most businesses begin by reviewing their current environment before making any decisions.